Jordan Schiff
About Jordan Schiff
Jordan Schiff is the Principal Customer Success Manager at Chili Piper, where he has worked since 2024. He has extensive experience in customer success and technical support, having previously held roles at ClearCare and Showpad.
Current Role at Chili Piper
Jordan Schiff serves as the Principal Customer Success Manager at Chili Piper, a role he has held since 2024. In this position, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing customer relationships and leading initiatives to improve service delivery. He operates from Redmond, Oregon.
Previous Experience at Chili Piper
Before his current role, Jordan Schiff worked at Chili Piper in various capacities. He was a Senior Customer Success Manager from 2022 to 2024 and a Customer Success Manager from 2021 to 2022. In these roles, he contributed to customer engagement strategies and supported clients in maximizing the value of Chili Piper's solutions.
Experience at ClearCare
Jordan Schiff's career includes significant experience at ClearCare, where he held multiple positions. He served as a Senior Technical Support Specialist from 2015 to 2017 and as a Customer Success Manager from 2014 to 2015. Additionally, he was a Technical Support Team Lead from 2014 to 2019, overseeing technical support operations and team performance.
Experience at Showpad
Jordan Schiff worked as a Customer Success Manager at Showpad from 2019 to 2021. In this role, he was responsible for fostering customer relationships and ensuring successful implementation of Showpad's solutions. His work contributed to enhancing customer experience and satisfaction during his tenure.
Education and Academic Background
Jordan Schiff studied at Virginia Tech, where he earned a Bachelor of Science degree in Environmental Policy and Planning. His academic journey spanned from 2006 to 2011, providing him with a foundation in policy analysis and planning principles.