Jorge Ferreira Filho
About Jorge Ferreira Filho
Jorge Ferreira Filho is a Customer Love Engineer at Chili Piper, where he has worked since 2022. He has a background in application management and analysis, with previous roles at Dell EMC and Procempa, and holds a degree in Systems Analysis and Development from UniRitter.
Current Role at Chili Piper
Jorge Ferreira Filho serves as a Customer Love Engineer at Chili Piper, a position he has held since 2022. In this role, he focuses on enhancing customer experiences and ensuring satisfaction through effective communication and support. His responsibilities include engaging with clients to understand their needs and providing solutions that align with their goals.
Previous Experience at Dell EMC
Jorge Ferreira Filho has extensive experience with Dell EMC, where he worked in various capacities from 2014 to 2022. He began as an intern and progressed to roles such as Application Management Analyst and Application Management Advisor. His tenure included two years as an Application Management Senior Analyst from 2017 to 2019 in Porto Alegre e Região, Brasil, and three years as an Application Management Advisor in Eldorado do Sul until 2022.
Internship Experience
Jorge Ferreira Filho gained valuable experience through internships early in his career. He interned at Procempa from 2012 to 2014 and at TVE from 2011 to 2012. Additionally, he completed a ten-month internship at Dell EMC from 2014 to 2015. These roles provided him with foundational skills and insights into the technology sector.
Education and Expertise
Jorge Ferreira Filho studied at UniRitter, where he earned a Bacharelado in Análise e Desenvolvimento de Sistemas from 2011 to 2016. His education equipped him with technical knowledge and skills relevant to his career in application management and customer support. He actively engages in knowledge sharing and documentation, contributing to team learning and development.
Technical and Strategic Leadership
In his current role and previous positions, Jorge Ferreira Filho demonstrates technical and strategic leadership. He guides team initiatives and serves as a point of contact for automation cases, showcasing his expertise in streamlining processes. His contributions enhance operational efficiency and support team objectives.