Nalani Genser, Pcc
About Nalani Genser, Pcc
Nalani Genser serves as the Director of Talent Development & Coaching at Chili Piper, where she has implemented innovative coaching programs and a human-first approach to employee development. With a diverse background in coaching and talent development, she has held various roles in organizations such as Mavrck and Bundle Benefits.
Current Role at Chili Piper
Nalani Genser serves as the Director of Talent Development & Coaching at Chili Piper, a position she has held since 2022. In this role, she focuses on enhancing employee development through innovative coaching programs. She has developed a unique coaching initiative that provides quarterly development coaching for individual contributors and monthly coaching for people managers. Her work emphasizes a human-first approach to employee development, integrating Nonviolent Communication (NVC) into the company's culture and systems. Nalani has also pioneered the creation of an embedded coaching team dedicated to employee development, making coaching accessible to all employees at Chili Piper.
Previous Experience at Chili Piper
Before her current role, Nalani Genser worked at Chili Piper as the Senior Manager of Talent Development & Coaching from 2021 to 2022. During this nine-month tenure, she contributed to the company's talent development strategies and laid the groundwork for her current initiatives. Her experience at Chili Piper has been marked by a commitment to fostering a supportive work environment that prioritizes employee well-being and growth.
Professional Background
Nalani Genser has a diverse professional background in coaching and consulting. She worked as a Leadership Coach at Bundle Benefits for seven months in 2021. Prior to that, she held various roles at Mavrck, including Director of People Experience and Chief of Staff. Her earlier experience includes positions at Endeavour Partners as a Strategy Consultant and Associate Consultant, as well as a Hedge Fund Operations Analyst at SCS Financial. Nalani also served as Head Venture Coach & Advisor at IDEA: Northeastern University's Venture Accelerator from 2016 to 2018.
Educational Background
Nalani Genser has pursued extensive education in coaching and business. She studied at Beijing Language and Culture University, where she completed a Summer Program in Chinese Language and Culture and International Business. She achieved Aletheia Coaching Level 1 in 2022 and completed Professional & Executive Coaching Training at New Ventures West from 2020 to 2021. Additionally, she has participated in various summer programs at institutions such as the London School of Economics and Political Science and Fundação Getulio Vargas, focusing on macroeconomics, financial markets, and emerging markets.
Coaching Philosophy and Advocacy
Nalani Genser advocates for a work environment that prioritizes employee well-being and development. She emphasizes the importance of creating a supportive atmosphere that refuels employees, which is reflected in her initiatives at Chili Piper. Her approach includes making coaching accessible to all employees, not just senior leaders. Nalani is currently studying at the NeuroLeadership Institute, focusing on Brain Based Conversation Skills, further enhancing her expertise in coaching and employee development.