Robbie Wiggins
About Robbie Wiggins
Robbie Wiggins is a Senior Customer Success Manager with extensive experience in customer success roles across various companies. He has worked at organizations such as Citrix, ZeroFOX, and Chili Piper, and holds a Master of Science in Accounting from the University of North Carolina Wilmington.
Current Role at Chili Piper
Robbie Wiggins serves as a Senior Customer Success Manager at Chili Piper, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring client satisfaction. His responsibilities include managing customer relationships and implementing strategies to improve service delivery.
Previous Experience in Customer Success
Prior to his current position, Robbie Wiggins worked in various customer success roles. He was a Customer Success Manager at ZeroFOX from 2020 to 2021 and at FoodLogiQ from 2018 to 2019. He also held positions at Citrix, WalkMe™, and ExecVision, accumulating extensive experience in managing customer accounts and driving customer engagement.
Background in Sales and Account Management
Robbie Wiggins has a solid background in sales and account management. He worked as a Corporate Sales Representative at Citrix for eight months in 2014 and served as a Commercial Account Manager at ZeroFOX from 2021 to 2022. His experience in these roles has contributed to his skills in building client relationships and understanding customer needs.
Educational Qualifications
Robbie Wiggins holds a Master of Science in Accounting from the University of North Carolina Wilmington, which he completed in 2011. He also earned a Bachelor of Science in Business Administration - Accounting from North Carolina State University between 2007 and 2010. His educational background provides a strong foundation for his roles in customer success and account management.
Early Career and Additional Roles
Robbie Wiggins began his career in IT risk assurance as an IT Risk Assurance Staff at FROST, PLLC in 2011. He also worked as a Personal Account Representative at State Farm Insurance from 2012 to 2014. Additionally, he was involved in the arts as a Performer and Street Team Manager at DSI Comedy Theater from 2012 to 2016.