Guilherme Feitoza
About Guilherme Feitoza
Guilherme Feitoza is a Manager at Chima Steakhouse, BBS USA, where he has worked since 2018 in Fort Lauderdale, Florida. He has a strong background in restaurant operations, having progressed through various roles and achieved significant profit during the pandemic.
Work at Chima
Guilherme Feitoza has been employed at Chima Steakhouse, BBS USA since 2018, serving as Manager in Fort Lauderdale, Florida. In this role, he manages weekly inventory for the Back of House using R365. His responsibilities include ensuring food quality and cost control through variance analysis, recipe accuracy, and actual versus theoretical reports. He previously held the position of General Manager in Charge for three months in 2023 in Orlando, Florida. His career at Chima began in 2006, where he worked in various roles including Food Runner, Waiter, and Head Meat Waiter, demonstrating a progression of responsibilities over the years.
Education and Expertise
Guilherme Feitoza studied at FIC from 2000 to 2003, completing a three-year program. His educational background supports his expertise in restaurant management and operations. He has extensive experience in training staff, having trained a team of 50 Food Runners, Servers, and Bartenders to deliver high-quality customer service. Additionally, he has conducted training for newly hired managers across four locations, focusing on both Front and Back of the House operations and various industry-specific software solutions.
Background
Guilherme Feitoza has over 17 years of experience in the restaurant industry, primarily with Chima Steakhouse, BBS USA. He began his career in 2006 as a Food Runner and progressed through various roles, including Waiter and Head Meat Waiter, before becoming a Manager. His comprehensive understanding of restaurant operations encompasses managing the Front, Back, and Grill departments. This extensive background has equipped him with the skills necessary to effectively oversee restaurant performance and staff training.
Achievements
During his tenure at Chima Steakhouse, Guilherme Feitoza maintained an excellent review rating of 95% across over 5000 reviews. He achieved a profit of $2 million during the pandemic by effectively managing restaurant maintenance, food, liquor, and labor costs. His use of Toast and R365 software for analysis and reporting has contributed to maintaining corporate goals by increasing sales and controlling costs. His ability to train and develop staff has also played a significant role in the restaurant's success.