Nicole Powell, MBA
About Nicole Powell, MBA
Nicole Powell, MBA, is a Remote Medical Billing Manager with extensive experience in medical billing and coding. She has held various roles in the healthcare industry, including positions at Trip Mate, Cisco, and Saint Luke's Health System, and has an educational background in Health Information Technology and Healthcare Management.
Current Role at ChiroTouch
Nicole Powell serves as the Remote Medical Billing Manager (RCM) at ChiroTouch since 2018. In this role, she manages the billing processes for a portfolio of assigned clients. She acts as the primary point of contact for these clients, ensuring effective communication and support. Her responsibilities include handling accounts receivable follow-up and reimbursement management, which are essential for maximizing timely reimbursement for each client.
Previous Experience in Medical Billing and Claims
Before joining ChiroTouch, Nicole Powell accumulated significant experience in the medical billing and claims field. She worked at Trip Mate, Inc. as a Customer Service and Claims Assistant from 2007 to 2009, where she gained foundational knowledge in claims processing. Additionally, she served as a Medical Transplant Specialist at Saint Luke's Health System from 2013 to 2014, further enhancing her expertise in the healthcare sector. Her role at Cisco as a Remote Technical Writer from 2015 to 2016 involved ensuring accurate filing of claims, including CPT, ICD10, and Modifiers.
Education and Qualifications
Nicole Powell holds an Associate’s Degree in Health Information Technology/Medical Coding from Albany State University/Darton College. She further pursued her education at Park University, earning a Bachelor's of Science in Social Psychology. Nicole also completed her Master's of Business Administration in Healthcare Management at the University of Missouri-Kansas City (UMKC), which she attended from 2010 to 2011. This educational background supports her professional roles in medical billing and healthcare management.
Key Responsibilities and Skills
In her current position, Nicole Powell conducts reviews of claim coding, charge entry, and payment posting. She prepares and analyzes accounts receivable reports, along with weekly and monthly financial reports. Nicole is responsible for notifying clients of underpayments, overpayments, and payment discrepancies, ensuring that appropriate documentation for refunds is sent. Her skills in reimbursement management and financial reporting are critical to her role as a Remote Medical Billing Manager.