Shane Wilson
About Shane Wilson
Shane Wilson serves as the Vice President of Customer Success at ChiroTouch and has held the position of President at RevolutionEHR since 2019. With a strong background in technology services, he has extensive experience in customer success, project management, and operational support.
Current Role at ChiroTouch
Shane Wilson serves as the Vice President of Customer Success at ChiroTouch, a position he has held since 2018. In this role, he is responsible for overseeing customer support and ensuring client satisfaction. His leadership in customer success is complemented by his extensive experience in network infrastructure and SaaS, which enhances his ability to deliver effective technology services. Wilson's focus on operational support and training further strengthens the customer experience at ChiroTouch.
Professional Experience at RevolutionEHR
Since 2019, Shane Wilson has held the position of President at RevolutionEHR, located in the Dallas/Fort Worth Area. In this role, he leads the organization, focusing on strategic initiatives and operational efficiency. His experience in customer success and technology implementation contributes to his effectiveness in this leadership position.
Previous Positions at IBM
Shane Wilson worked at IBM from 2011 to 2018, where he held multiple roles. He served as the Worldwide Business Development Leader for Asset Management from 2011 to 2014, followed by his position as Worldwide Business Unit Executive for the Internet of Things until 2018. In these roles, he was involved in business development and technology strategy, contributing to IBM's growth in these sectors.
Educational Background
Shane Wilson earned his Master of Business Administration (MBA) from Texas Christian University's M.J. Neeley School of Business, where he studied Finance from 1995 to 1997. Prior to this, he obtained a Bachelor of Arts in Public Relations from Brigham Young University, studying from 1991 to 1995. His educational background provides a strong foundation for his roles in business leadership and customer success.
Career History at CSX Technology and TRIRIGA
Before his current roles, Shane Wilson worked at CSX Technology as an Applications Project Manager from 2001 to 2004. He also served as the Director of Solution Delivery at TRIRIGA from 2004 to 2011. In these positions, he managed software development projects and led teams, showcasing his expertise in technology and operational management.