Troy Lewis
About Troy Lewis
Troy Lewis is a DevOps Engineer with a background in air traffic control and extensive experience in infrastructure engineering. He has worked for the US Navy and Nationwide Insurance before joining ChiroTouch in 2023.
Work at ChiroTouch
Troy Lewis has been employed at ChiroTouch as a DevOps Engineer since 2023. His role involves overseeing the development and operational aspects of the company's systems. He works remotely from Urbana, Ohio, contributing to the efficiency and reliability of ChiroTouch's services. One of his key initiatives includes the implementation of a production support team that focuses on incident and defect management, enhancing the overall operational performance.
Previous Experience at Nationwide Insurance
Before joining ChiroTouch, Troy Lewis worked at Nationwide Insurance for 22 years, from 2001 to 2023. In his role as a Specialist, Infrastructure Engineer, he was responsible for managing and optimizing the company's infrastructure. During his tenure, he successfully reduced department incidents by 7% through a comprehensive root cause analysis effort, demonstrating his capability in problem-solving and operational improvement.
Military Background as Air Traffic Controller
Troy Lewis served in the US Navy as an Air Traffic Controller First Class from 1991 to 2000. Over the course of nine years, he gained valuable experience in managing air traffic operations, which honed his skills in communication, coordination, and critical decision-making under pressure. This background provided a strong foundation for his subsequent career in technology and engineering.
Education and Expertise
Troy Lewis studied at DeVry University for one year from 1990 to 1991. His education has contributed to his expertise in technology and engineering, which he has applied throughout his career in various roles. His technical background is complemented by his extensive experience in both military and civilian sectors, particularly in infrastructure and operations.