John Frost
About John Frost
John Frost serves as the Chief Customer Officer at Chobani, bringing extensive experience in managing large teams and overseeing profit and loss responsibilities from his previous roles at PepsiCo.
Current Role at Chobani
John Frost serves as the Chief Customer Officer at Chobani, a position he has held since 2024. In this role, he is responsible for overseeing customer relations and driving customer-centric strategies within the organization. His leadership is focused on enhancing customer experiences and ensuring alignment with the company's business objectives. He operates from Texas, where he applies his extensive experience in managing large teams and complex business operations.
Previous Experience at PepsiCo
Prior to joining Chobani, John Frost held several leadership roles at PepsiCo. He served as Senior Vice President and General Manager for US Retail from 2020 to 2023, where he managed operations in Plano, Texas. He also held the position of Senior Vice President and General Manager for Retail & Emerging Businesses for a brief period in 2020. Additionally, he was the Region Vice President for the West from 2018 to 2020, based in Orange County, California. His roles at PepsiCo included profit and loss responsibilities and involved orchestrating business strategies.
Education and Expertise
John Frost earned a Bachelor of Science degree from Virginia Tech, where he majored in Marketing Management and Management Science. His educational background has equipped him with a solid foundation in business principles, which he has applied throughout his career. His expertise includes managing large teams, navigating complex business environments, and implementing successful turnaround strategies.
Leadership and Management Skills
John Frost has demonstrated strong leadership skills throughout his career, particularly in fast-paced environments. He has experience managing large teams both directly and within a matrixed structure. His ability to orchestrate complex business turnarounds has contributed to both short-term gains and long-term sustainable success in the organizations he has worked with.