Dax Edelstein
About Dax Edelstein
Dax Edelstein is an operations professional at Choco, where he has worked since 2021. He has a background in customer service and operational efficiency, with previous experience at STARTEK and Glovo.
Work at Choco
Dax Edelstein has been working at Choco since 2021, holding the position of Operations. In this role, he focuses on enhancing customer service and operational efficiency, contributing to Choco's mission of building a connected global food system. His responsibilities include improving sales performance and ensuring a positive customer experience. Dax aims to make a positive impact on customers' days through excellent service and a positive attitude.
Previous Experience at STARTEK
Before joining Choco, Dax Edelstein worked at STARTEK as a Staff Trainer from 2012 to 2016 in Honduras. During his four years there, he developed skills in training and customer service, which he later applied in his subsequent roles. His experience at STARTEK laid the foundation for his understanding of operational processes and customer engagement.
Experience at Glovo
In 2020, Dax Edelstein worked at Glovo as an Inside Sales representative for five months in Barcelona, Cataluña, Spain. This role allowed him to further develop his sales skills and gain insights into the food delivery industry. His time at Glovo contributed to his expertise in customer relations and operational strategies.
Education and Expertise
Dax Edelstein studied at Universidad Tecnológica de Honduras, where he earned a Bachelor of Business Administration (BBA) from 2007 to 2012. His studies focused on General Marketing, Business Operations and Processes, and Human Resources Organization. This educational background equipped him with a solid understanding of business principles and operational management.
Skills and Teamwork
Dax Edelstein possesses a strong ability to empathize with customers, enhancing their experience and satisfaction. He has a passion for helping organizations grow by taking on more responsibilities and new tasks. Dax enjoys working in a team environment to achieve common goals, which contributes to improved sales performance and operational success.