Ignasi Baldellou
About Ignasi Baldellou
Ignasi Baldellou is the Head of Service Operations at Choco, where he has worked since 2022. He has extensive experience in sales and operations, having held various roles at companies such as GetYourGuide, Jobandtalent, and Deloitte.
Current Role at Choco
Ignasi Baldellou serves as the Head of Service Operations at Choco, a position he has held since 2022. In this role, he is responsible for overseeing service operations, ensuring efficiency and effectiveness in the company's processes. His work focuses on optimizing service delivery and enhancing customer satisfaction within the organization. Choco is known for its innovative approach in the food supply chain sector.
Previous Experience at GetYourGuide
Prior to his current role, Baldellou worked at GetYourGuide in various capacities. He began as a Sales Operations Specialist from 2016 to 2017, where he contributed to sales strategies in Berlin. He later served as Supply Operations Lead from 2017 to 2021, managing supply chain operations for four years. His experience at GetYourGuide helped him develop skills in sales and operations management.
Work History at Jobandtalent
Baldellou held the position of Head of Workforce Management UK at Jobandtalent from 2021 to 2022. In this role, he managed workforce strategies and operations in the UK market. His leadership contributed to the company's efforts in optimizing workforce management processes during his tenure in Barcelona.
Educational Background
Ignasi Baldellou has a solid educational foundation in international business. He earned a Bachelor of International Business Economics from Universitat Pompeu Fabra, completing his studies from 2009 to 2013. He furthered his education with a Master in International Trade from ESCI-UPF, which he completed from 2014 to 2015. Additionally, he participated in an Exchange Program at The University of British Columbia in 2012.
Skills and Expertise
Baldellou possesses a data-driven approach to business operations, which enhances his effectiveness in managing service operations. He has experience in scaling international teams within hyper-growth environments, demonstrating his capability to adapt to dynamic business needs. His background includes a track record of success in entrepreneurial settings, showcasing his ability to drive results in various operational roles.