Iuliia Lelmezh
About Iuliia Lelmezh
Iuliia Lelmezh is a Customer Support professional currently employed at Choco since 2022. She holds a Master's degree in Graphic Design from Санкт-Петербургский Государственный Университет Технологии и Дизайна and has previous experience in administration and client management.
Work at Choco
Iuliia Lelmezh has been employed at Choco as a Customer Support representative since 2022. In this role, she focuses on assisting customers with inquiries and providing solutions to enhance their experience with the company's products and services. Her tenure at Choco spans two years, during which she has contributed to the customer support team's efforts to maintain high service standards.
Education and Expertise
Iuliia Lelmezh holds a Master's degree in Graphic Design from Санкт-Петербургский Государственный Университет Технологии и Дизайна, where she studied from 2008 to 2013. Additionally, she studied Literature and Sociology at Collège universitaire français for one year from 2014 to 2015. This educational background provides her with a diverse skill set applicable to her roles in customer support and administration.
Previous Work Experience
Before joining Choco, Iuliia Lelmezh worked as an Administration Assistant at Ecole Française Jules Verne de Riga from 2020 to 2021. In this position, she managed various administrative tasks to support the school's operations. Prior to that, she served as a Client Manager at Frame House manufacturer, SIA from 2017 to 2019, where she was responsible for client relations and ensuring customer satisfaction.
Professional Background
Iuliia Lelmezh's professional background encompasses roles in customer support and administration across different organizations. Her experience includes managing client relationships and providing administrative support, which has equipped her with skills in communication and problem-solving. This diverse background contributes to her effectiveness in her current role at Choco.