Thulani Mbatha
About Thulani Mbatha
Thulani Mbatha is a Salesforce Administrator currently employed at Choco in Berlin, Germany. He has a diverse professional background, including roles as a Product Manager and Key Account Manager at Talixo, as well as experience in copywriting and customer relations.
Work at Choco
Thulani Mbatha has been employed at Choco as a Salesforce Administrator since 2022. In this role, he is responsible for managing Salesforce systems and ensuring optimal performance for the organization. His experience in Salesforce administration contributes to the efficiency of Choco's operations in the Berlin area.
Previous Experience at Talixo
Before joining Choco, Thulani Mbatha worked at Talixo from 2019 to 2022. He held the positions of Product Manager and Salesforce Administrator during his three-year tenure in the Berlin area. His dual role involved overseeing product development and managing Salesforce functionalities to enhance customer engagement and operational workflows.
Background in Customer Relations and Management
Thulani Mbatha has a diverse background in customer relations and management. He worked as a Key Account Manager at Talixo from 2017 to 2019, where he focused on maintaining client relationships. Prior to that, he served as a Customer Relations Representative at Osiris Trading from 2013 to 2015, further developing his skills in customer service.
Education and Qualifications
Thulani Mbatha obtained a Bachelor of Commerce (B.Com.) degree from the University of South Africa from 2011 to 2013. His educational background also includes achieving the Allgemeine Hochschulreife (Germany) and National Senior Certificate (South Africa) from Deutsche Internationale Schule Johannesburg, where he studied from 2002 to 2009.
Early Career and Internships
Thulani Mbatha began his career in the field of language and communication. He completed a translation internship at Lingua-World South Africa in 2013. Additionally, he worked as a German Copywriter at Osiris Trading from 2015 to 2017, where he utilized his language skills to support marketing and customer engagement efforts.