Cherí Thomas
About Cherí Thomas
Cherí Thomas is an experienced professional with a background in customer service and retention, having worked in various roles at financial and retail companies. She holds an associate degree from Los Angeles Southwest College and a bachelor's degree from California State University - Dominguez Hills.
Education and Expertise
Cherí Thomas studied at Los Angeles Southwest College from 2005 to 2007, where she earned an Associate's degree. Following this, she attended California State University - Dominguez Hills from 2007 to 2011, completing her studies over a four-year period. Her educational background has equipped her with skills relevant to customer service and retention in various sectors.
Work Experience at Financial Partners Credit Union
Cherí Thomas worked at Financial Partners Credit Union as a Member Contact Center Representative III from 2016 to 2018. In this role, she was responsible for assisting members with inquiries and providing support, contributing to the overall customer experience in Downey, California.
Previous Role at Guess?, Inc.
Cherí Thomas served as the eCommerce Customer Care Lead at Guess?, Inc. for a period of 10 months in 2011 and 2012. In this position, she managed customer inquiries related to online shopping, ensuring a positive experience for eCommerce customers.
Experience at Consolidated Smart Systems
From 2006 to 2009, Cherí Thomas worked at Consolidated Smart Systems as a Consumer Retention Supervisor. Her responsibilities included overseeing customer retention strategies and ensuring customer satisfaction in Gardena, California.