Jimmy Kwon
About Jimmy Kwon
Jimmy Kwon serves as the E-Commerce Payments & Security Manager at ChromaDex, where he focuses on optimizing customer payment experiences and ensuring security and compliance. He holds an MBT from the University of Southern California and has a diverse background in finance, culinary arts, and tax services.
Work at ChromaDex
Jimmy Kwon has been employed at ChromaDex since 2018, serving as the e-Commerce Payments & Security Manager. In this role, he functions as a Senior Financial Analyst, focusing on Accounting and eCommerce Payment Management. His responsibilities include coordinating with various departments to enhance the customer payment experience while ensuring security, efficiency, and compliance. Kwon designs and manages fraud prevention systems for payment gateways and e-Commerce platforms, maintaining a low chargeback rate of approximately 0.15%. He also interfaces with customer experience, logistics, sales, and engineering teams to address online payment issues and provides training to customer experience staff on payment platforms.
Education and Expertise
Jimmy Kwon holds a Master of Business Taxation (MBT) from the University of Southern California - Marshall School of Business. He also studied Culinary Arts at Le Cordon Bleu College of Culinary Arts-Pasadena. Additionally, Kwon earned a Bachelor of Arts in Political Science from the University of California, Berkeley. His educational background equips him with a diverse skill set that spans finance, taxation, culinary arts, and political science, contributing to his expertise in e-commerce payments and security management.
Previous Work Experience
Prior to his current role at ChromaDex, Jimmy Kwon worked at Price Waterhouse Coopers (PwC) as a Senior Associate in Tax & Legal Services from 1999 to 2001. He gained experience in financial analysis and taxation during his tenure there. Additionally, Kwon worked as a Cook/Jr. Sous Chef at Wolfgang Puck Catering from 2005 to 2007. His diverse work history includes both financial and culinary roles, showcasing his adaptability and range of skills.
Key Responsibilities
In his role at ChromaDex, Jimmy Kwon coordinates the development of code and workflow changes aimed at optimizing the customer payment experience. He is responsible for implementing fraud prevention systems on payment gateways and e-Commerce platforms. Kwon leads the transition of all accounts during intra-subsidiary mergers or dissolutions, acting as the primary contact for payment gateways, merchant banks, and third-party vendors. His role involves significant collaboration across departments to ensure seamless online payment operations.