Tiana Agramonte
About Tiana Agramonte
Tiana Agramonte is a Customer Service Representative at Chromadex in Los Angeles, California, with over five years of experience in customer service software like Zendesk and Salesforce. She has previously held roles at Mobile Messenger, Honk Technologies, and Aftra Health and Retirement Funds, demonstrating strong organizational skills and a commitment to high standards in customer service.
Work at ChromaDex
Tiana Agramonte has been employed at ChromaDex as a Customer Service Representative since 2019. In this role, she has developed expertise in managing customer inquiries and providing support. Her responsibilities include utilizing customer service software to enhance user experience and ensure satisfaction. Tiana's tenure at ChromaDex spans five years, during which she has contributed to the company's commitment to high-quality customer service in Los Angeles, California.
Previous Customer Service Experience
Before joining ChromaDex, Tiana Agramonte worked as a Customer Service Representative at Mobile Messenger from 2012 to 2013. She further expanded her customer service skills at Honk Technologies as a Core Operation Specialist from 2018 to 2019. Additionally, she served as a Benefits Counselor at Aftra Health and Retirement Funds from 2015 to 2017. These roles have equipped her with a diverse set of skills in customer interaction and support.
Education and Training
Tiana Agramonte completed her education at Antelope Valley High School, where she studied from 2002 to 2006. This foundational education has contributed to her professional development and ability to engage effectively in customer service roles.
Skills and Proficiencies
Tiana Agramonte demonstrates proficiency in customer service software, including Zendesk and Salesforce. She possesses strong organizational skills and can manage multiple phone lines efficiently. With a typing speed of 55 words per minute, she excels in data entry and documentation tasks. Tiana is recognized for her self-motivation, reliability, and flexible approach to work tasks, which enhance her effectiveness in customer service.
Professional Attributes
Tiana Agramonte is known for maintaining a professional appearance and a commitment to high standards in customer service. Her affinity for working with computers and paperwork reflects her strong administrative capabilities. Tiana's responsible nature and ability to handle various tasks contribute to her success in the customer service field.