Ernesto Dominic Medrano
About Ernesto Dominic Medrano
Ernesto Dominic Medrano is an Information Technology Support Technician at Chrome River Technologies in Los Angeles, California, where he has worked since 2020. He has a diverse professional background that includes roles in customer service, desktop support, and delivery, complemented by his education in IT.
Work at Chrome River Technologies
Ernesto Dominic Medrano has been employed as an Information Technology Support Technician at Chrome River Technologies since 2020. In this role, he provides technical support and solutions to enhance the company's IT infrastructure. His responsibilities include troubleshooting technical issues, assisting users with software and hardware problems, and ensuring optimal system performance. Medrano's tenure at Chrome River Technologies spans four years, during which he has contributed to the efficiency of IT operations in Los Angeles, California.
Education and Expertise
Ernesto Medrano studied at West Los Angeles College and participated in the Year Up program, where he achieved the designation of I.T. Professional. The Year Up program is designed to equip young adults with essential skills and experience in the information technology field. This educational background has provided him with a strong foundation in IT principles and practices, which he applies in his current role.
Background in Customer Service
Ernesto Medrano has a diverse professional background that includes various roles in customer service. He has worked as a Sales Associate at H&M, a Meat Clerk at Food4Less/FoodsCo, and a Bar Back at Oak and Iron. These positions have helped him develop strong communication skills and the ability to manage diverse client interactions. His experience in customer-facing roles has contributed to his effectiveness in technical support.
Previous Work Experience
Before his current position, Ernesto Medrano held several roles that contributed to his professional development. He worked as a Desktop Support Intern at Universal Music Group for five months in 2020, where he gained hands-on experience in IT support. Additionally, he served as a Delivery Driver at Cal State Auto Parts for two years and as a Meat Clerk at Food4Less/FoodsCo for two years. These roles provided him with valuable skills in logistics and customer service.