Matthew Dale Bowen
About Matthew Dale Bowen
Matthew Dale Bowen is an Implementation Specialist III at Emburse Chrome River in Montreal, Quebec, Canada, where he has worked since 2022. He actively engages in client-facing activities and manages multiple projects while also serving as a training resource for his team.
Work at Emburse Chrome River
Matthew Dale Bowen has been employed at Emburse Chrome River as an Implementation Specialist III since 2022. In this role, he is based in Montreal, Quebec, Canada, and actively participates in client-facing activities. His responsibilities include leading project kick-offs, conducting requirement gathering sessions, and facilitating configuration review meetings. He manages multiple concurrent projects while meeting workload expectations, demonstrating his ability to handle complex tasks efficiently.
Previous Experience in Implementation and IT Support
Prior to his current position, Bowen worked at OSI Group as an Implementation Specialist from 2019 to 2022. He also served as a Field Technician at Fusion Cyber Group / Fusion CyberSecure for seven months in 2018 and as a System Administrator at Archidata - Property Management Solution for three months in 2017. Additionally, he was an Information Technology Support Specialist at Playground Poker Club from 2018 to 2019. This diverse experience in implementation and IT support has contributed to his expertise in the field.
Training and Development Contributions
In his current role, Bowen acts as a training resource for both new and existing members of the implementation team. He focuses on enhancing their skills and knowledge, which contributes to the overall effectiveness of the team. His commitment to training reflects his dedication to improving the capabilities of his colleagues and ensuring successful project outcomes.
Education in Computing Support and Networking
Bowen studied at Pearson Electrotechnology Centre, where he focused on Computing Support & Networking. He completed this program in 2012, earning a PEC certification. This educational background has provided him with a solid foundation in technical skills relevant to his career in implementation and IT support.
Focus on Process Improvement
Bowen is dedicated to improving implementation processes within his organization. He aims to increase efficiency and reduce turnaround time for projects. His focus on process improvement is a key aspect of his role, contributing to better service delivery and client satisfaction.