José Lecaros Cisterna
About José Lecaros Cisterna
José Lecaros Cisterna is a seasoned IT professional with over 20 years of experience, currently serving as the Manager of Pipeline Support Engineering at Chronosphere. He has held various roles in software engineering and support, including positions at BairesDev, Calyptia Inc., and Aurea Software.
Current Role at Chronosphere
José Lecaros Cisterna serves as the Manager of Pipeline Support Engineering at Chronosphere. He has been in this position since 2024, working remotely for a duration of 8 months. In this role, he is responsible for overseeing engineering support related to pipeline management, ensuring efficient operations and customer satisfaction.
Previous Experience at Calyptia Inc.
José Lecaros worked at Calyptia Inc. from 2021 to 2024, where he held two significant roles. He served as a Software Engineer for three years and later advanced to the position of Head of Support, which he held for two years in a remote capacity. His work involved providing technical support and enhancing customer experiences.
Career at Aurea Software
José Lecaros had a notable tenure at Aurea Software from 2016 to 2021, where he held multiple positions. He worked as a Customer Success Principal and a Platinum Success Associate, contributing to customer satisfaction and support initiatives. He also served as a Technical Support Engineer from 2014 to 2016, focusing on resolving technical issues for clients.
Educational Background
José Lecaros studied at Universidad de Ciencias de la Informática from 2010 to 2012, completing a two-year program. He also attended Utem, furthering his education in the field of information technology.
Extensive IT Industry Experience
With over 20 years of experience in the IT industry, José Lecaros has developed a strong focus on Microsoft platforms and Java development and support over the last decade. His career includes roles at various organizations, such as Oracle and BancoEstado, where he gained expertise in technical support and project engineering.