Josh Kociemba

Customer Support Engineer @ Chronosphere

About Josh Kociemba

Josh Kociemba is a Customer Support Engineer currently working at Chronosphere, having previously served as a Senior Technical Support Engineer at New Relic, Inc. for five years. He holds a Bachelor's Degree in Computer Science and has extensive experience in IT consulting and support roles.

Work at Chronosphere

Josh Kociemba has been employed as a Customer Support Engineer at Chronosphere since 2022. He works remotely from Vancouver, Washington, United States. In this role, he utilizes his technical expertise to assist customers with their inquiries and support needs.

Previous Experience at New Relic

Prior to joining Chronosphere, Josh Kociemba worked at New Relic, Inc. as a Senior Technical Support Engineer from 2017 to 2022. During his five years in this position, he was based in the Portland, Oregon area and provided technical assistance to clients, enhancing their experience with the company's products.

Background in Education

Josh Kociemba earned a Bachelor’s Degree in Computer Science and Information Systems from Oregon State University, where he studied from 2009 to 2015. He also holds a minor in Business and Entrepreneurship, focusing on small family businesses. His education laid a foundation for his career in technical support and IT consulting.

Experience at Oregon State University

Josh Kociemba gained valuable experience at Oregon State University, where he worked as an Engineering Help Desk Employee from 2010 to 2013 and later as an Engineering Help Desk Coordinator from 2013 to 2015. In these roles, he provided support and assistance to engineering students and faculty.

Freelance Work and IT Consulting

In addition to his full-time roles, Josh Kociemba engages in freelance work with family businesses in the Portland area. He focuses on improving their web-based public presence. He has been providing IT consulting for personal and business ventures for nearly fifteen years.

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