Kim (Joachim) Oehmichen, M.S.
About Kim (Joachim) Oehmichen, M.S.
Kim (Joachim) Oehmichen, M.S., is a Technical Account Manager with over 15 years of experience in enhancing customer and partner experiences in enterprise environments. He has held various roles at companies such as Datadog, Puppet, Ericsson, and Microsoft, and is currently employed at Chronosphere.
Work at Chronosphere
Kim Oehmichen currently serves as a Technical Account Manager (TAM) at Chronosphere, having joined the company in 2022. In this role, Kim focuses on enhancing customer experiences by recommending product and service improvements to maximize productivity. Kim's responsibilities include demonstrating the full value of customer investments and driving intent and adoption to maximize business value.
Previous Experience in Technical Account Management
Prior to joining Chronosphere, Kim Oehmichen held several positions in technical account management. Kim worked at Datadog as a Technical Account Manager from 2021 to 2022 and at Puppet, where Kim served as a Senior Technical Account Manager from 2018 to 2019 and as a Principal Technical Account Manager from 2019 to 2020. These roles involved building positive relationships with clients and enhancing their overall experience.
Background in Technical Support and Engineering
Kim Oehmichen has a solid background in technical support and engineering, having worked at Ericsson as a Technical Support Engineer IV from 2013 to 2017. Additionally, Kim was employed at Microsoft as a Support Escalation Engineer from 2007 to 2011 and as a Premier Field Engineer from 2011 to 2013. This extensive experience in technical roles has contributed to Kim's expertise in customer and partner experiences.
Education and Expertise
Kim Oehmichen holds a Bachelor of Science (BS) and a Master of Science (MS) from the University of Montana, completed between 2001 and 2007. Kim also obtained a Commercial Training Certificate for Office Communication from Mannesmannröhren-Werke AG & IHK in Germany. Additionally, Kim has a Management Representative for Networks and Communications certification from LVQ in Germany. This educational background supports Kim's over 15 years of experience in leadership roles.
Bilingual Communication Skills
Kim Oehmichen is bilingual in English and German, demonstrating proficiency in both verbal and written communication. This skill enhances Kim's ability to build relationships and effectively engage with a diverse range of clients and partners in enterprise environments.