Lynette Miles
About Lynette Miles
Lynette Miles is a Senior Technical Writer with extensive experience in the technology sector, currently employed at Chronosphere since 2022. She has held various technical writing positions at companies including Acquia, Alcatel-Lucent, and Tag1 Consulting, and has a background in Aeronautical Engineering and Mathematics.
Work at Chronosphere
Lynette Miles currently serves as a Senior Technical Writer at Chronosphere, a position she has held since 2022. In this role, she is responsible for creating and managing technical documentation that supports the company's products and services. Her work involves collaborating with engineering teams to ensure that documentation is accurate and user-friendly. Based in San Jose, California, Lynette contributes to enhancing the clarity and accessibility of technical information for users.
Previous Employment History
Lynette Miles has a diverse employment history in technical writing and support roles. She worked at Tag1 Consulting, Inc. as a Principal Technical Writer from 2020 to 2022. Prior to that, she spent 11 years at Alcatel-Lucent as a Member of Technical Staff, where she contributed to various technical projects. Lynette also held positions at Nominum as a Contract Support Engineer for a brief period and at Acquia, where she served as both Senior Technical Writer and Principal Technical Writer from 2013 to 2020.
Education and Expertise
Lynette Miles has a solid educational background in engineering and sciences. She studied Aeronautical Engineering at California Polytechnic State University-San Luis Obispo for one year. Additionally, she attended American River College, where she earned an Associate of Arts degree in Mathematics and Physical Sciences over three years. This educational foundation supports her expertise in technical writing and her ability to understand complex technical concepts.
Background in Technical Support
Before her career in technical writing, Lynette Miles gained experience in technical support roles. She worked at Netcom OnLine Communications as an Email and Second Level Helpdesk representative for one year from 1996 to 1997. This role provided her with insights into customer needs and technical challenges, which have informed her approach to creating user-focused documentation in her subsequent writing positions.