Seong Park
About Seong Park
Seong Park serves as the Head of Customer Success and Solution Engineering at Chronosphere, where he has worked since 2024. He has held various leadership roles in customer success and engineering across multiple technology companies, including Lacework and MongoDB.
Work at Chronosphere
Seong Park currently serves as the Head of Customer Success and Solution Engineering at Chronosphere, a position he has held since 2024. In this role, he works remotely from the New York City Metropolitan Area. His responsibilities include leading the go-to-market strategy and execution for Chronosphere's solutions across various industries. He collaborates closely with sales, marketing, product, and engineering teams to enhance customer experience and outcomes.
Previous Roles and Experience
Prior to his current role, Seong Park held several key positions in various organizations. He was the Head of Solutions Engineering at Chronosphere from 2022 to 2024. Before that, he served as the Chief Customer Officer at Lacework for one year in 2021. His experience also includes a two-year tenure as SVP of Customer Success & Field Engineering at ThoughtSpot from 2019 to 2021. He has a significant background in presales and customer success, with roles at BMC Software and MongoDB.
Education and Expertise
Seong Park studied at Rutgers University, where he gained foundational knowledge that supports his extensive career in technology and customer success. His expertise spans customer success, solution engineering, and presales, with a focus on enhancing customer experiences and driving business outcomes across various sectors.
Background in Technology and Customer Success
Seong Park has a diverse background in technology, having worked in various capacities since the mid-1990s. His early career included roles as a Senior DBA at Tiffany & Co. and Nomura. He also held positions at Breakaway Solutions and served as an Adjunct Instructor at Columbia University. His career reflects a strong commitment to customer success and technical excellence.
Advisory and Mentorship Roles
In addition to his corporate roles, Seong Park advises and mentors startups and entrepreneurs. He shares insights and best practices drawn from his extensive career in technology and customer success, helping emerging businesses navigate challenges and achieve their goals.