Steve Schneider
About Steve Schneider
Steve Schneider is a Technical Account Manager currently working at Chronosphere since 2023, with a background in customer success and technical support roles at various companies including New Relic and Splunk.
Work at Chronosphere
Steve Schneider currently holds the position of Technical Account Manager at Chronosphere, where he has been employed since 2023. His role involves managing technical accounts and ensuring customer satisfaction in a remote work environment.
Previous Experience at Humio
Before joining Chronosphere, Steve worked at Humio as the Manager of Global Customer Success for a duration of 8 months in 2022. His responsibilities included overseeing customer success initiatives and providing support to clients in a remote setting.
Career at New Relic, Inc.
Steve Schneider has extensive experience at New Relic, Inc., where he held multiple roles. He served as Team Lead for Customer Success Engineering from 2019 to 2020 and later as Team Lead for Technical Account Management from 2020 to 2021. He also worked as a Business Support Engineer and a Customer Success Engineer during his tenure from 2016 to 2019.
Education and Expertise
Steve studied at Epicodus, where he completed a Development Bootcamp in Spring 2015, focusing on Ruby, Javascript, and Ruby on Rails. He also holds a Bachelor’s Degree in Business Administration with a concentration in Hospitality Management from Northern Arizona University, which he pursued from 2010 to 2011.
Background in Customer Success and Development
Steve has a diverse background in customer success and development. He worked as a Customer Success Manager at Splunk and held various roles in customer service and technical support at several organizations, including Dealer Spike LLC and the Nines: A Starwood Luxury Collection hotel.