Saundra Mattingly
About Saundra Mattingly
Saundra Mattingly serves as the Call Team Coordinator for Guest Services at Churchill Downs, a position she has held since 2010. With extensive experience in customer service and communication roles, she has been with Churchill Downs in various capacities since 2005.
Work at Churchill Downs Incorporated
Saundra Mattingly has been employed at Churchill Downs Incorporated since 2005. She currently serves as the Call Team Coordinator in Guest Services, a position she has held since 2010. In this role, she is responsible for coordinating the call team to ensure effective communication and service delivery to guests. Prior to her current position, she worked in the sales team call center from 2005 to 2010, contributing to customer engagement and support.
Previous Employment Experience
Before joining Churchill Downs, Saundra Mattingly worked at the Presbyterian Church (USA) from 1999 to 2003 as a switchboard operator. In this role, she managed incoming calls and facilitated communication within the organization. Additionally, she served as a data retention specialist at the same church from 2003 to 2004, where she focused on maintaining and organizing data records.
Education Background
Saundra Mattingly completed her secondary education at Iroquois High School. The specifics of her academic achievements or further education beyond high school are not provided.
Career Longevity
Saundra Mattingly has a significant tenure in her roles at Churchill Downs, accumulating over 19 years of experience as a receptionist and 14 years as a Call Team Coordinator in Guest Services. Her long-standing career reflects her commitment to the organization and her expertise in customer service.