Adrian Gardner, Bba

Adrian Gardner, Bba

Senior Business Support Officer @ CIBC

About Adrian Gardner, Bba

Adrian Gardner is a Senior Business Support Officer at CIBC in Scarborough, Canada, with a background in accounting and marketing.

Company

Adrian Gardner is currently employed at the Canadian Imperial Bank of Commerce (CIBC) in Scarborough, Canada. He serves in the role of Senior Business Support Officer, where his responsibilities include processing and fulfilling retail and non-credit customer requests through the Electronic Banking Channel. At CIBC, he ensures the accuracy and efficiency in handling customer requests relating to account openings and investment changes.

Past Tenures

Before joining CIBC in 2020, Adrian Gardner accumulated a diverse set of experiences in different roles and companies. Notably, he served as a Service Officer at TD in Toronto for five months in 2019. Prior to TD, he worked briefly as a Product Assistant at Hudson's Bay Company and as a Data Entry Specialist at Canada Goose, both under contract roles in 2019. From 2018 to 2019, he also took on the role of Brand Ambassador at XMC, an experiential marketing agency, in Toronto. His earliest professional experience includes a two-year tenure as a Senior Accounting Clerk at The Jamaica National Group from 2015 to 2017 in Jamaica.

Education and Expertise

Adrian Gardner holds an extensive educational background. He earned a Bachelor of Business Administration (BBA) in Accounting from the University of Technology, Jamaica, graduating in 2012 after six years of study. Further advancing his career, Adrian obtained a Post Graduate Certificate in Marketing/Marketing Management from Centennial College in 2018. Also notable is his earlier education at Wolmer's Schools, where he completed studies in Business over seven years from 1999 to 2006.

Professional Responsibilities

In his current role at CIBC, Adrian Gardner is tasked with processing and fulfilling retail and non-credit customer requests using the Electronic Banking Channel. His role emphasizes accuracy and efficiency in handling these service requests, which often pertain to account openings and investment changes. Additionally, Adrian plays a vital role in identifying and escalating unresolved issues to the Team Leader. He is also responsible for providing complete and accurate statistics and reports as part of his duties at CIBC.

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