Amit Kashyap
About Amit Kashyap
Amit Kashyap is an Identity Service Specialist at CIBC, with extensive experience in Active Directory (Azure) and a background in technical support and LAN administration.
Current Position at CIBC
Amit Kashyap is currently working at CIBC as an Identity Service Specialist focusing on Active Directory (Azure), starting in 2021. He is based in Toronto, Ontario, Canada. His role involves managing and securing identity services using Azure Active Directory, contributing to CIBC’s robust IT infrastructure.
Past Roles at CIBC
Amit Kashyap has held multiple positions at CIBC prior to his current role. In 2021, he worked as an IT Consultant & Business System Analyst | Team Lead for 9 months. From 2019 to 2021, he served as Team Lead - LAN Administration for 2 years. Additionally, he was a Senior Service Desk Specialist - LAN Administration from 2018 to 2019 and a Service Desk Specialist - LAN Administration from 2016 to 2017. All roles were based in Toronto, Canada.
Previous Experience at eClerx
Before joining CIBC, Amit Kashyap worked at eClerx as a Technical Support Analyst from 2011 to 2013. During his tenure in Chandigarh Area, India, he provided technical support and solutions, enhancing his technical expertise and customer service skills.
Educational Background
Amit Kashyap studied at Centennial College, earning an Advanced Diploma in Networking in 2015. Prior to that, he achieved a Bachelor's Degree in Electronics and Communications Engineering from Punjab Technical University in 2011. His academic background has equipped him with a solid foundation in networking and technical skills.
Professional Skills and Certifications
Amit Kashyap is an ITIL certified professional with over 5 years of technical support experience. He is recognized for his excellent time management skills, particularly in analysis and troubleshooting. Additionally, he has been acknowledged for his exceptional client service and support skills, offering quick and effective solutions to client inquiries. He has also served as a Project Subject Matter Expert (SME) and consultant for various strategy-driven projects.