Amy Pagett
About Amy Pagett
Amy Pagett is a Senior Customer Service Representative at CIBC and a Client Advisor at RBC, based in Peterborough, Ontario, Canada.
Current Role at CIBC
Amy Pagett currently holds the position of Senior Customer Service Representative at CIBC. She has been with the company since 2021 and is based in Peterborough, Ontario, Canada. In her role, she manages client interactions, addresses customer inquiries, and ensures high levels of customer satisfaction.
Role and Responsibilities at RBC
Amy Pagett also serves as a Client Advisor at RBC, a role she began in 2020. Operating from Peterborough, Ontario, Canada, she provides clients with financial advice, manages accounts, and assists in various banking services. Her experience in client management and customer service plays a crucial role in her position.
Experience at National Bank of Canada
Before her current roles, Amy Pagett worked at the National Bank of Canada. She served as a Senior Customer Service Representative in Oshawa, Ontario, from 2019 to 2020, and as a Customer Service Representative in Peterborough, Ontario, from 2018 to 2019. During her tenure, she gained relevant experience in customer relations and financial services.
Early Career at Kawartha Credit Union
Amy Pagett started her career at Kawartha Credit Union, where she worked as a Member Services Representative from 2014 to 2017. Based in Peterborough, Ontario, she managed customer accounts, provided financial advice, and handled various banking services, contributing significantly to the member experience.
Educational Background
Amy Pagett completed her studies at Trillium College, where she received a College Diploma in Pharmacy Technician/Assistant in 2014. This educational background provided her with skills in customer interaction and the detailed understanding required for her subsequent roles in the financial sector.