Anderson Medina
About Anderson Medina
Anderson Medina is a Client Service Representative at CIBC with extensive experience in sales, customer service, and business management across North and Latin America.
Title at CIBC
Anderson Medina currently works as a Client Service Representative at CIBC in Toronto, Ontario, Canada. He began his tenure at CIBC in 2022, where he leverages his skills in customer service and strategic sales to enhance client satisfaction.
Previous Work Experience
Prior to CIBC, Anderson Medina has worked in various roles, including Self-Employed at Autônomo in the Greater Toronto Area from 2019 to 2022, Sales Representative & Business Operational Manager at AAM Management Services-BH Hidro Environmental Solutions - Vale Mining Sub Contractor in Belo Horizonte, Brazil from 2013 to 2018. He also served as a Customer Service Representative at Western Union from 2008 to 2013 and as Department Lead at Sobeys from 2007 to 2013 in the Toronto, Canada Area. Additionally, Medina has experience as a Store Manager at Agência News in Belo Horizonte, Brazil from 2004 to 2007 and as a Sales Consultant / Store Manager at Garmany Of Red Bank Inc in the Greater New York City Area from 1999 to 2004.
Education and Expertise
Anderson Medina is currently pursuing a Bachelor of Commerce in International Business at Humber College, expected to be completed by 2024. He also holds a 4-year literature course certificate in English Language and Literature from the United Nations Education Center in New Jersey, USA, which he completed from 2000 to 2004. Additionally, he studied Business Administration and Management at Pontifícia Universidade Católica de Minas Gerais in 1997.
Language Proficiency and Cultural Competence
Medina is fluent in English and Portuguese, with intermediate proficiency in Spanish. These language skills, combined with his dual citizenship in Canada and Brazil, enable him to effectively communicate and negotiate in diverse cultural environments, particularly across North and Latin America.
Professional Skills and Philosophy
Anderson Medina possesses extensive experience in analyzing customer needs and developing tailored sales strategies to address market gaps. He has a strong background in the retail, corporate, and financial sectors, providing him with a comprehensive understanding of various business environments. Medina is also a proponent of sustainable business practices and community development, which he incorporates into his professional ethos.