Andrew Haladay, Csm®, Cspo®
About Andrew Haladay, Csm®, Cspo®
Andrew Haladay is a Product Owner at CIBC, specializing in Frontline Tools & Enablement, with over a decade of experience in client services and records management within the investment industry.
Professional Experience at CIBC
Andrew Haladay serves as the Product Owner for Frontline Tools & Enablement at CIBC, holding this position since 2021. Prior to this, he was a Consultant for Solutions & Vendor Management, Business Support Services at CIBC from 2020 to 2021. From 2017 to 2020, he worked as an Experience Lead for Estates JET and was the Team Lead at the National Estates Centre from 2016 to 2020. His tenure at CIBC has seen him take on diverse roles that focus on improving business support services and client management.
Career at Citi
Andrew Haladay worked at Citi in various capacities, beginning in 2008 as a Client Service Representative. He then served as a Securities Processing Representative from 2009 to 2010. His role evolved into Estates and Special Services Representative from 2010 to 2014, and subsequently, Estates and Special Services Supervisor from 2014 to 2015. His focus in these roles involved managing estates and special services, handling securities processing, and providing exceptional client services.
Educational Background
Andrew Haladay completed his Advanced Diploma in Business Management with Honours at George Brown College, earning an Ontario College Advanced Diploma from 2004 to 2007. His education has provided him with a solid foundation in business management principles, which he has applied throughout his career in various capacities, particularly in client services and business operations.
Certifications and Expertise
Andrew Haladay holds certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO). These certifications underscore his expertise in agile project management and his ability to lead and execute projects efficiently. His emphasis on process improvement, risk mitigation, and aligning technical expertise with corporate strategies has been a cornerstone of his professional contributions.