Angel Kam
About Angel Kam
Angel Kam is a Workflow Coordinator at CIBC with extensive experience in customer service and event management, fluent in English, Cantonese, and Mandarin.
Current Position at CIBC
Angel Kam is currently employed at CIBC as a Workflow Coordinator. Angel began working in this role in 2019 and is based in North York, Ontario, Canada. The role involves coordinating various workflow processes and ensuring the smooth operation of internal functions within the organization.
Senior Customer Service Representative at CIBC
Prior to becoming a Workflow Coordinator, Angel served as a Senior Customer Service Representative at CIBC starting in 2005. This position entailed addressing customer inquiries and handling a range of banking services. Angel utilized problem-solving skills to serve external clients effectively in the banking industry.
Customer Service Experience at World Bowling Center
Angel worked at the World Bowling Center in Richmond Hill, Ontario, Canada from 2001 to 2014 as a Customer Service Representative. Responsibilities included handling personal and corporate bowling events and assisting the General Manager with administrative duties. The role required strong customer service skills and administrative proficiency.
Educational Background
Angel Kam studied Accounting and Finance at Seneca College from 2002 to 2005, earning a Diploma. This academic background laid the foundation for Angel’s subsequent roles in finance and customer service. Additionally, Angel studied payroll at the Canadian Payroll Association and achieved the Payroll Compliance Practitioner (PCP) certification.
Language Proficiency
Angel Kam is fluent in three languages: English, Cantonese, and Mandarin. This multilingual capability enhances Angel’s ability to communicate effectively with a diverse range of clients and colleagues in the banking and customer service sectors.