Angela Martino, Ll.M.
About Angela Martino, Ll.M.
Angela Martino, Ll.M., is a Senior Customer Service Representative at CIBC in Toronto, Ontario, with a background in law and customer service.
Title: Senior Customer Service Representative at CIBC
Angela Martino has been serving as a Senior Customer Service Representative at CIBC. In this role, Angela is responsible for handling various customer service tasks and ensuring client satisfaction in Toronto, Ontario, Canada. Her responsibilities include managing customer inquiries, resolving issues, and providing guidance on CIBC's financial products and services.
Professional Experience in Customer Service and Legal Sectors
Angela's professional journey includes several roles in customer service and the legal sector. She initially joined CIBC as a Customer Service Representative in 2020 for six months before transitioning to her current role. Prior to her tenure at CIBC, Angela gained experience as a Legal Assistant at a Law and Notary Firm in Italy from 2014 to 2016 and as a Legal Intern at Law Firm Staletti' from 2013 to 2014. Her early career also includes working as a Barista at Bar Toscanini in Florence and at Omonimo Abbigliamento, a clothing retail store in Soverato.
Education and Expertise in Law
Angela holds a Juris Doctor and Master's Degree in Law from Università degli Studi di Firenze, achieved between 2004 and 2013. Her education has provided her with comprehensive expertise in real estate, property, civil, and corporate law. Additionally, she holds an Accountant Diploma from Istituto Tecnico Commerciale, which she completed from 1999 to 2004. Angela also attended Costi, where she completed Employment Services training.
Experience in Financial and Real Estate Sectors
Throughout her career, Angela has developed substantial experience in the financial and real estate sectors. She has worked with a variety of professionals, including real estate agents, builders, banks, solicitors, and other stakeholders, enabling her to bring a broad and informed perspective to her roles. Her expertise spans property law and corporate law, enhancing her ability to effectively manage related customer service responsibilities.
Bilingual Skills and Problem-Solving Passion
Angela is bilingual, fluent in both Italian and English. This language proficiency allows her to communicate effectively with a diverse clientele. Her passion lies in building new relationships and solving problems, skills that are crucial in her role as a Senior Customer Service Representative. Angela's background in law and customer service enables her to address customer needs efficiently while maintaining strong professional relationships.