Angela Melo
About Angela Melo
Angela Melo is the Onboarding Manager at CIBC, overseeing the onboarding process for new hires across more than 123 branches in Southern Ontario.
Onboarding Manager at CIBC
Angela Melo has been serving as an Onboarding Manager at CIBC since 2012. In this role, she manages the onboarding process for new hires across more than 123 branches in the Southern Ontario Market. Her responsibilities include ensuring a seamless transition for new employees as they adapt to the company's culture and operations. Angela has been essential in creating and implementing training programs designed specifically for Financial Services Representatives and Customer Service Representatives.
Operations Specialist at CIBC
From 2010 to 2012, Angela Melo worked as an Operations Specialist at CIBC in Southern Ontario. During her tenure, she focused on refining operational frameworks and ensuring compliance with the bank's internal procedures. Her role involved coordinating with various departments to streamline operations and enhance overall efficiency.
Client Service Manager at CIBC
Between 2006 and 2010, Angela Melo held the position of Client Service Manager at CIBC in London, ON. In this capacity, she concentrated on improving client service standards and managing client relationships. Her work ensured that clients received superior service and that their needs were addressed promptly and effectively.
Community Office/District Office Leader/Associate at CIBC
From 2001 to 2006, Angela Melo took on multiple roles, including Community Office Leader and District Office Associate at CIBC, serving the London/Woodstock area. Her responsibilities were varied and included leadership roles that contributed to the community and district-level operations. Angela's work during this period helped align the district's goals with community needs and institutional objectives.
Extensive Experience in the Financial Services Industry
Angela Melo possesses extensive experience in the financial services industry, given her career spanning multiple roles at CIBC since 1995. This includes her time as an Assistant Branch Manager in London, Ontario, from 1995 to 2001. She has built a strong foundation in mentoring and coaching, which has been instrumental in her current role as Onboarding Manager. Angela's career trajectory showcases her expertise in client service, operations, and employee development within the financial sector.