Angela Tran
About Angela Tran
Angela Tran is a Financial Services Representative at CIBC with experience in sales, customer service, and cash handling procedures.
Company
Angela Tran is currently employed at CIBC. She works as a Financial Services Representative. Her role commenced in 2017. CIBC is a prominent Canadian bank, where Angela leverages her financial and service skills.
Title
Angela Tran holds the position of Financial Services Representative at CIBC. In this capacity, she aids clients with their financial needs and provides essential banking services.
Work History
Angela Tran has diverse experience in different roles. She served as a Sales Administrative Assistant at Winters Instruments from 2016 to 2017. Before that, she was a Customer Service Representative at Harry Rosen from 2015 to 2016 and held the position of Head Cashier at Zara Kids from 2011 to 2014.
Training and Onboarding
Angela Tran has a successful track record in training new hires. She has trained six new hires on cash handling procedures, maintaining a high success rate. Her effective training techniques contribute to smoother onboarding processes.
Customer Service and Telephone Management
Angela Tran demonstrates strong proficiency in managing high-volume phone responses. Her skills in handling telephone inquiries have been integral to building client trust and ensuring client retention in her previous roles.
Audit Oversight Responsibilities
Angela Tran has overseen various aspects of store audits. She ensures accuracy in returns and balances, along with maintaining compliance with auditing standards. Her attention to detail plays a crucial role in maintaining store integrity.
Inventory Management
Angela Tran is responsible for monitoring and replenishing inventory stock for the cash desk. Her efforts in this area ensure operational efficiency and prevent stockouts, contributing to smooth store operations.