Angelle Whyte (She/Her)
About Angelle Whyte (She/Her)
Angelle Whyte is the Senior Manager of Delivery & Facilitation at CIBC, with over a decade of experience in training and facilitation within the retail banking sector.
Current Position at CIBC
Angelle Whyte is currently employed as the Senior Manager, Delivery & Facilitation at CIBC. She has held this role since 2019. In her current capacity, she focuses on delivering comprehensive training and facilitation programs across the organization. Her responsibilities likely include overseeing the implementation of learning strategies and ensuring that training programs align with company objectives.
Previous Roles at CIBC
Before her current position, Angelle Whyte served as the Manager of Delivery and Training at CIBC for 11 months in 2019. She also worked as a Consultant for Strategic Programs, Talent Development from 2017 to 2019. Her earlier roles include Compass Support Lead, Talent Development, Human Resources in 2016, and Facilitator II from 2012 to 2017. She started at CIBC in 2002 as a Credit Counsellor/Subject Matter Expert for OSAP Student Loans. Over the years, Angelle accumulated experience in various facets of talent development and customer relations.
Educational Background
Angelle Whyte earned an Instructing Adults Certificate from George Brown College, where she studied Training/Teaching from 2010 to 2011. Additionally, she held positions as a Peer Assistant for Students with Disabilities at Humber College from 1997 to 1998. Her educational journey also includes short stints at Humber College and York University in 1970.
Expertise in Adult Learning
With over a decade of experience in training and facilitation within the retail banking sector, Angelle Whyte possesses a deep understanding of adult learning techniques. Her expertise in performance consulting and conflict resolution has contributed to her success in coaching and developing front-line employees. Angelle's background in risk management processes further strengthens her ability to facilitate effective and compliant training programs in the banking industry.
Experience in Customer Relations
Angelle Whyte has an extensive background in customer relations, having worked as a Specialist in Customer Relations at CIBC from 2005 to 2012. Her experience includes dealing with various aspects of customer service and support, from handling inquiries to resolving conflicts. Her earlier role as a Senior Account Service Representative at the National Student Loans Service Centre also contributed to her skills in managing customer relationships effectively.