Anjum Zia
About Anjum Zia
Anjum Zia is an Incident Response Analyst at CIBC in Toronto, Ontario, Canada, with a background in technical support and information technology across various companies in Ireland and Pakistan.
Current Position at CIBC
Anjum Zia currently works as an Incident Response Analyst at CIBC in Toronto, Ontario, Canada. She has held this position since 2021. Her role includes handling the provisioning of Active Directory IDs and security group provisioning. She also manages remote desktop end-user applications using Citrix workspace applications.
Previous Experience at Imagine Communications Group
From 2019 to 2020, Anjum Zia worked as a Technical Support Specialist at Imagine Communications Group in Dublin. During her tenure, she gained valuable experience in handling and troubleshooting technical issues and providing effective support to clients.
Academic Background
Anjum Zia holds a Master of Science (MS) in Computer Engineering from Griffith College Dublin, earned between 2014 and 2016. She also achieved a Diploma in Digital Cyber Security from IBAT College Dublin, where she studied from 2016 to 2018. Furthermore, she holds a Bachelor of Sciences in Computer Sciences from Hazara University N.W.F.P Pakistan.
Technical Expertise
Anjum Zia has expertise in managing RSA soft and hard tokens for Windows management configuration. She is experienced in upgrading all VDI business application tools through Director and Bit 9 Management. Additionally, she is proficient in managing end-user applications using MO365 Applications and browser-based SSO applications.
Early Career
Anjum Zia began her career as a Summer Intern at Bank Alfalah Limited in 2007. She has previously held roles at CMPAK ZONG as a Customer Service Specialist and Standard Chartered Bank as a Floor Relationship Specialist in Islamabad, Pakistan. Her career also includes positions such as Information Technology Specialist at AC Enterprise and Technical Support Specialist at Imagine Communications Group in Dublin, Ireland.