Arlene Dele
About Arlene Dele
Arlene Dele is the Sr. Director of Process COE & Business Implementation at CIBC in Toronto, Canada. She has extensive experience in process management and has held various roles at CIBC, TD, and AT&T Canada.
Title and Current Role
Arlene Dele holds the title of Sr. Director, Process COE & Business Implementation at CIBC. She has been in this role since 2019, focusing on optimizing business processes and ensuring successful implementations within the company's center of excellence framework.
Previous Roles at CIBC
Before her current position, Arlene worked at CIBC as Director of Process Solutions from 2014 to 2019. In this role, she was responsible for developing and executing process improvement strategies. Prior to this, she served as a Senior Process Consultant at CIBC from 2005 to 2013, where she focused on long-term process enhancements and efficiencies.
Experience at TD and AT&T Canada
Arlene's industry experience extends to her roles outside of CIBC. She was a Process Analyst at TD from 2013 to 2014, where she provided critical insights into process optimization. From 1998 to 2004, Arlene served as a Process Consultant at AT&T Canada, where she honed her skills in process management and consultation.
Education and Academic Background
Arlene Dele completed her Bachelor of Arts in Political Science at York University. She studied there from 1994 to 1998, acquiring foundational knowledge that has supported her career in business process management.