Arshpreet Kaur
About Arshpreet Kaur
Arshpreet Kaur is a Customer Contact Representative at CIBC in Toronto, Ontario, Canada, with a background in customer service and technical support.
Current Position at CIBC
Arshpreet Kaur has been working as a Customer Contact Representative at CIBC since 2021. Based in Toronto, Ontario, Canada, her role involves handling customer inquiries, providing solutions to banking-related issues, and ensuring a high level of customer satisfaction. Her responsibilities likely include managing client communications through various channels like phone and email, maintaining accurate customer records, and offering support for various banking products.
Previous Experience at XPO Logistics
Before her current role, Arshpreet Kaur worked as a Customer Service Representative at XPO Logistics, Inc. in 2021 for a period of 6 months. Located in Mississauga, Ontario, Canada, her duties were focused on customer support and service. At XPO Logistics, she would have been responsible for assisting clients with their shipping and logistics needs, responding to service queries, and ensuring timely deliveries.
Technical Support Analyst at Concentrix
In 2020, Arshpreet Kaur took on the role of Technical Support Analyst at Concentrix, where she worked for 4 months. During her stint at Concentrix, her job was centered on resolving technical issues faced by customers, providing detailed guidance on troubleshooting, and ensuring technical problems were resolved efficiently.
Store Supervisor at Trish Juice
From 2019 to 2020, Arshpreet Kaur served as a Store Supervisor at Trish Juice in Burlington, Ontario, Canada. In this role, she was responsible for overseeing daily store operations, managing staff, handling customer service, and ensuring smooth workflow. Her responsibilities likely included inventory management, coordinating with suppliers, and maintaining store cleanliness and order.
Education at Lambton College
Arshpreet Kaur studied at Lambton College from 2017 to 2019, where she completed a Diploma in International Business/Trade/Commerce. During her time at Lambton College, she gained knowledge and skills related to global business practices, trade regulations, and commercial strategies, preparing her for a career in various business and customer service roles.