Behrouz Karimi

Behrouz Karimi

Customer Contact Representative @ CIBC

About Behrouz Karimi

Behrouz Karimi is a Customer Contact Representative at CIBC with a background in sales and supervision roles, and expertise in image and video editing software.

Current Role at CIBC

Behrouz Karimi is currently employed at CIBC as a Customer Contact Representative. He began his role at the company in 2020. As a Customer Contact Representative, Behrouz is responsible for assisting customers with their inquiries, providing high-quality service to enhance customer satisfaction, and resolving various issues that customers may encounter in their banking experience.

Previous Experience at O2E Brands

Before joining CIBC, Behrouz Karimi worked at O2E Brands as a Sales Representative from 2016 to 2020. During his four-year tenure, he was involved in sales activities within the Toronto, Canada area. His role likely included tasks such as identifying customer needs, presenting products and services, and closing sales to meet organizational goals.

Earlier Role at Starbucks

Behrouz Karimi also served as a Shift Supervisor at Starbucks from 2013 to 2016. In this role, he oversaw daily operations, managed staff schedules, ensured high standards of customer service, and contributed to the overall smooth functioning of the store in Toronto, Canada.

Educational Background in Biochemistry

Behrouz Karimi studied Biochemistry at the University of Toronto. His educational background provides a foundation in scientific principles and analytical skills, although the documentation indicates a discrepancy in the graduation date and duration.

Skills in Image and Video Editing

Behrouz Karimi is proficient in using image and video editing software. This skill set enables him to create visual content, which is valuable in various professional contexts, including marketing and social media.

Social Media Management Expertise

Behrouz Karimi has demonstrated strong skills in social media management. This includes creating and curating content, engaging with audiences, and analyzing social media metrics to optimize online presence and reach.

Team-Oriented Work Preferences

Behrouz Karimi enjoys working in team-oriented environments and values making new connections. His preference for collaboration and networking aligns with roles that require interpersonal communication and teamwork.

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