Benjamin Mapinu
About Benjamin Mapinu
Benjamin Mapinu is a Customer Service Representative at CIBC with over a decade of experience in the banking industry, including a previous role as a Credit Administrator at Equity Bank Limited.
Title
Benjamin Mapinu is currently a Customer Service Representative at CIBC in Toronto, Ontario, Canada. He has held this position since 2013. In this role, he engages with clients, provides assistance, and helps resolve customer issues.
Company
Benjamin Mapinu works at CIBC, a major Canadian bank known for providing a broad range of financial products and services. He has been with the company since 2013, bringing his banking expertise to the customer service department.
Education and Expertise
Benjamin Mapinu earned a Bachelor's degree from the University of Nairobi, completing his studies in 2006. His education laid a strong foundation for his extensive career in the banking industry, which includes roles in credit administration and customer service.
Banking Industry Experience
Benjamin Mapinu has over a decade of experience in the banking industry, starting his career in 2007. He began as a Credit Administrator at Equity Bank Limited in Nairobi, Kenya, a position he held for five years before transitioning to a role at CIBC in Toronto, where he has continued to develop his expertise.
Professional Transition and Roles
Benjamin Mapinu transitioned from a Credit Administrator role at Equity Bank Limited to a Customer Service Representative role at CIBC. In addition to customer service, he has experience in trade finance, serving as a Process Support Administrator at CIBC. This diverse skill set underscores his adaptability and comprehensive understanding of banking operations.