Brian Matthews
About Brian Matthews
Brian Matthews is the Director of Incident Management at the Canadian Imperial Bank of Commerce.
Current Role at Canadian Imperial Bank of Commerce
Brian Matthews is currently serving as the Director of Incident Management at Canadian Imperial Bank of Commerce (CIBC). He holds this position within the entity located at 483 Bay St, Toronto, Ontario. In this role, he is responsible for managing and overseeing major incidents, ensuring continuity, and mitigating risks associated with these incidents.
Previous Role at HP
Before joining CIBC, Brian Matthews worked at HP from 2004 to 2007. During his tenure at HP, he held the position of Service Delivery Executive for three years, where he oversaw the delivery of services to clients, focusing on efficiency, effectiveness, and client satisfaction.
Role as Major Incident Manager at CIBC
Brian Matthews also serves as a Major Incident Manager at CIBC. His responsibilities in this role include responding to and managing major incidents that impact operations. With a focus on rapid resolution and minimizing downtime, Matthews works to safeguard the bank's operational integrity and ensure prompt restoration of normalcy.