C. Victor Herbert
About C. Victor Herbert
C. Victor Herbert is a Sr. Product Manager at CIBC in Toronto, Ontario, Canada, with extensive experience in product management and client account management.
Title
C. Victor Herbert is currently a Senior Product Manager at CIBC in Toronto, Ontario, Canada. He has held this position since 2013.
Career at CIBC
C. Victor Herbert has had a long-standing career at CIBC, starting as a Manager of Client Account Management from 2007 to 2008. He then advanced to the role of Product Manager from 2009 to 2013 before assuming his current role as Senior Product Manager in 2013. His extensive tenure at CIBC demonstrates deep industry knowledge and significant experience in product management.
Previous Roles at Resolve Corporation
Before joining CIBC, C. Victor Herbert worked at Resolve Corporation in Mississauga, Ontario. His roles at Resolve Corporation included Escalations Specialist from 2001 to 2005, Process Coordinator from 2005 to 2007, and Manager of Debt Reduction from 2006 to 2007.
Education and Certifications
C. Victor Herbert holds a Bachelor's Degree in Business, Management, Marketing, and Related Support Services from Acadia University, completed in 2001. He has also attained certifications in Lean Project Management (Six Sigma Yellow Belt) from CIBC, Agile Project Methodology from Deloitte University, and Management Skills from Situational Leadership.
Key Responsibilities at CIBC
In his role as Senior Product Manager at CIBC, C. Victor Herbert serves as the single point of contact for various initiatives, products, and process changes. He provides subject matter expertise to support key stakeholders and helps build business cases. Additionally, he liaises with departments such as the Project Management Office, Legal and Compliance, and Risk. He successfully managed eight projects concurrently in Q4 of 2017 and is proactive in assessing client needs to enhance the client experience and build customer loyalty.