Carla Pinheiro
About Carla Pinheiro
Carla Pinheiro is the Manager of Client Advice at CIBC in Toronto, Ontario, Canada, with extensive experience in the banking industry and expertise in public speaking and Microsoft Office tools.
Title
Carla Pinheiro is currently the Manager of Client Advice at CIBC. She has held this position since 2021. Her role involves managing client relationships and providing advice to enhance client experiences.
Previous Roles at CIBC
Before assuming her current position, Carla Pinheiro served as a Senior Financial Services Representative at CIBC from 2020 to 2021. Prior to that, she was the Manager of Client Experience from 2013 to 2020 and a Customer Service Representative from 2007 to 2013. These roles have provided her with extensive experience in customer service and client management within the banking sector.
Education and Expertise
Carla studied at Seneca College. She possesses significant expertise in public speaking, which complements her role in client management. Her skills in Microsoft Excel and Microsoft Word enhance her efficiency in managing client data and communications.
Banking Industry Experience
Carla has a long-standing history of working in the banking industry. Her extensive experience at CIBC, spanning roles from Customer Service Representative to Manager of Client Advice, reflects a deep understanding of financial services and client management.