Carol Chung
About Carol Chung
Carol Chung is a UX Content Writer at CIBC in Toronto, Ontario, Canada. She has extensive experience in content and copy editing, having worked at various companies including Jerry, Lombardi Publishing, Metro International, and The Medical Post.
Current Role at CIBC
Carol Chung currently holds the position of UX Content Writer at CIBC. She has been with the company since 2021 and is based in Toronto, Ontario, Canada. In this role, she is responsible for crafting user experience content that enhances customer interaction with the bank’s digital platforms.
Previous Position at Jerry
Prior to her current role, Carol Chung worked as a Content Editor at Jerry from 2020 to 2021 in Toronto, Ontario, Canada. Her tenure lasted for 9 months, where she focused on editing content to ensure clarity, accuracy, and engagement.
Roles at Lombardi Publishing
Carol Chung served in multiple capacities at Lombardi Publishing. First, she worked as a Copy Editor (Newsletters) from 2019 to 2020 in Vaughan, Ontario, for a year. Earlier, she held the position of Copy Editor (Marketing and Special Reports) from 2016 to 2019 for three years in Vaughan, Ontario. In these roles, she was responsible for editing various types of content, ranging from newsletters to marketing materials and special reports.
Experience at Metro International
From 2009 to 2016, Carol Chung worked as a Copy Editor (News and Business) at Metro International. This position was based in the Toronto, Canada Area, and lasted for seven years. During her time there, she contributed by editing news and business content, ensuring that it met high standards for publication.
Educational Background in Journalism
Carol Chung holds a Bachelor's degree in Journalism from Ryerson University, where she studied from 2004 to 2008. She also attended Ryerson University from 2000 to 2003. Additionally, she has a brief academic record at Humber College in 2015 and at the University of Toronto. Her formal education provided a solid foundation in journalism and content creation.