Carol Elmalem
About Carol Elmalem
Carol Elmalem is the Senior Director of Infrastructure Project Delivery at CIBC, with extensive experience in product management, market data feeds, and marketing strategy.
Current Role at CIBC
Carol Elmalem holds the position of Senior Director, Infrastructure Project Delivery at CIBC since 2020. In this role, she leads a team responsible for infrastructure project delivery across multiple sectors, including capital markets, wealth management, and retail client services. Her responsibilities involve coordinating complex projects to enhance the bank's infrastructure capabilities.
Previous Roles at CIBC
Before her current role, Carol Elmalem served as Director at CIBC from 2019 to 2020 and as Senior Consultant from 2017 to 2019, both based in Toronto, Ontario, Canada. In these positions, she contributed to various projects and initiatives that benefitted the bank’s strategic goals and operations.
Experience at TMX Group
Carol Elmalem worked at TMX Group in different capacities. From 2014 to 2017, she served as Senior Product Manager for TMX Information Processor and Real-Time Market Data Feeds, and from 2010 to 2014, she was Product Manager for Equity Markets. These roles provided her over a decade of experience in product management and market data feeds, helping shape her expertise in handling sophisticated financial information systems.
Marketing and Client Strategy at BMO Nesbitt Burns
Carol Elmalem also has extensive experience in marketing and client strategy from her tenure at BMO Nesbitt Burns. She served as Manager of Marketing & Client Strategy from 2004 to 2009 and as Manager of Gateway Business Development from 2001 to 2004. Her work in these roles involved developing and implementing marketing strategies and client engagement programs.
Educational Background
Carol Elmalem pursued her higher education at York University, where she studied Psychology and Mass Communication. She achieved an Honours BA in 1999. Her academic background in these fields has given her a robust foundation for her professional career in various business and managerial roles.