Christopher Coutu
About Christopher Coutu
Christopher Coutu is the Manager of Client Advice at CIBC in Burlington, Ontario, Canada, where he has been working since 2020. He has extensive experience in financial services, having previously held roles at CIBC, TD, and other organizations.
Current Role at CIBC
Christopher Coutu currently holds the position of Manager, Client Advice at CIBC in Burlington, Ontario, Canada. In this role since 2020, he is responsible for coaching a team of client service and financial service professionals. He focuses on delivering an exceptional client experience and works towards deepening client relationships.
Previous Roles at CIBC
Before becoming Manager, Client Advice at CIBC, Christopher Coutu served as a Financial Advisor from 2018 to 2020 in Burlington, Ontario, and as a Financial Services Representative from 2016 to 2018 in the Toronto, Canada Area. His responsibilities included advising clients on financial services and products, contributing to the overall customer satisfaction and retention.
Early Career and Other Positions
Christopher Coutu has a diverse work background, having served in various roles across different industries. He worked at TD as a Customer Service Representative in Oakville from 2015 to 2016. Earlier in his career, he worked as a Delivery Driver at Domino's for three months in 2013 and as a Tutor for the Algoma District School Board for five months in 2013 in Sault Ste. Marie. Additionally, he held roles at The Home Depot Canada as a Cashier from 2010 to 2011 and as a Sales Associate from 2010 to 2015, all in Sault Ste. Marie.
Educational Background
Christopher Coutu holds a Bachelor of Business Administration (B.B.A.) in Accounting and Business/Management from Algoma University, which he completed between 2012 and 2016. He also studied Mathematics at Lake Superior State University for a year from 2011 to 2012.
Focus on Client Relationships
In his managerial role at CIBC, Christopher Coutu emphasizes the importance of enhancing client relationships. He works towards a shared goal with his team to deepen client connections, striving to provide an exceptional client experience in every interaction.