Cindy Smith
About Cindy Smith
Cindy Smith is the Director of the Enterprise Change Management Office at CIBC in Toronto, Ontario, Canada.
Title
Cindy Smith is the Director of the Enterprise Change Management Office at CIBC, a position she has held since 2015.
Current Role at CIBC
Since 2015, Cindy Smith has been serving as the Director of the Enterprise Change Management Office at CIBC in Toronto, Ontario, Canada. In this role, she oversees organizational change initiatives, ensuring alignment with business objectives to optimize performance.
Previous Roles at CIBC
Cindy Smith has held multiple positions at CIBC. From 2013 to 2015, she was the Change Management Lead. Earlier in her career, she served as the Workstream Leader for the Internal Controls Project from 2004 to 2006, the Director and Business Lead for the Retail Change Team from 2000 to 2002, and as Project Manager and Internal Business Consultant from 1995 to 2002.
Experience in Change Management
In addition to her roles at CIBC, Cindy Smith has extensive experience in change management. She was the Acting Vice President and Director of Programming at the Association of Change Management Professionals Toronto Chapter from 2012 to 2014. She also worked at the Ontario Teachers' Pension Plan from 2010 to 2012 as the Director of Methodology and Standards, EPMO, and at TD in various roles between 2007 and 2010.
Consulting Experience
Cindy Smith has also worked as an Independent Consultant through her own business, Cindy L Smith Consulting, from 2002 to 2005. Additionally, she is currently a Principal at Eventuate.
Education and Academic Background
Cindy Smith earned her Master of Business Administration from the Rotman School of Management at the University of Toronto, completing the program in 2003.