Claudio Pietramala
About Claudio Pietramala
Claudio Pietramala is a Senior Manager at CIBC in Toronto, Ontario, with over 25 years of experience in client service and more than 9 years in people management and coaching.
Title at CIBC
Claudio Pietramala currently holds the position of Senior Manager at CIBC. He has been in this role since 2019 and works in Toronto, Ontario, Canada. His responsibilities include overseeing significant projects and delivering strategic initiatives.
Previous Roles at CIBC
Claudio Pietramala has a long history with CIBC, starting in various capacities since 1996. His notable roles include serving as General Manager at the Bloor & Bathurst Banking Centre from 2017 to 2019, Banking Center Manager at St. Clair & Vaughan in 2017, and Branch Manager at Keele & Rivermede/Keele & Finch from 2009 to 2014. Earlier positions include Credit Planning Coach/Lending Specialist, Senior Financial Services Representative, and Relationship Officer, among others.
Educational Background
Claudio Pietramala attended the University of Toronto from 1995 to 1998. He also studied at the National Institute of Broadcasting in 2002. Additionally, he attended the Canadian Securities Institute, obtaining his Branch Compliance Officer certification in 2010. His early education includes studies at Central Commerce Collegiate from 1991 to 1993.
Experience in People Management and Coaching
Claudio Pietramala possesses over 9 years of experience in people management and coaching. His expertise includes developing and mentoring team members to achieve their professional goals. He has demonstrated strong leadership skills in managing diverse teams and improving team performance.
Client Service Expertise
With over 25 years of experience in client service, Claudio Pietramala focuses on enhancing client satisfaction and loyalty. His efforts have been instrumental in improving processes and products at CIBC, aiming to better suit client needs and reduce complaints. His extensive experience in client relations has contributed to maintaining high standards of service delivery.