Constance Z.
About Constance Z.
Constance Z. is the Lead Robotic Process Automation Developer at CIBC, with a background in business analytics and applied economics.
Current Role at CIBC
Constance Z. has been serving as the Lead Robotic Process Automation Developer at CIBC since 2019. Based in the Toronto, Canada Area, she has played a pivotal role in guiding the RPA efforts within the organization. Her responsibilities include leading RPA projects, collaborating with Scrum masters, and ensuring the successful delivery of milestones in 2-week Agile sprints.
Previous Experience at TD
Prior to her role at CIBC, Constance Z. held multiple positions at TD in Mississauga, Ontario, Canada. From 2017 to 2019, she was a Robotic Process Automation Developer where she honed her skills in RPA technology. Before that, she served as a Robotic Process Automation Controller from 2016 to 2017 and as an Operations Officer in 2016. Her tenure at TD provided her with comprehensive experience in automation and operational roles.
Educational Background
Constance Z. holds a Master of Business Administration (M.B.A.) in Business Analytics from Brock University, which she completed between 2013 and 2016. She also earned a Bachelor's Degree in Applied Economics from Hong Kong Baptist University, completed between 2009 and 2013. Her academic background has equipped her with a strong foundation in business analytics and economics.
Professional Experience in China
Constance Z. has international work experience in China, where she served as a Business Analyst at Bank of Communications Limited for two months in 2013. She also worked as a Junior Business Analyst at Jin Shan Housing Co. LTD in Zhuhai, China, from 2011 to 2012. During her time in these roles, she contributed to business analysis and project management.
Involvement in Agile Projects
At CIBC, Constance Z. has been involved in multiple notable projects, including the Simplii Canada Post Process, Capstone AML ID process Development, Auth Expired Process, and Signature Process enhancement. Utilizing Blue Prism's capabilities, she has delivered valuable analytical insights to stakeholders and identified risks with recommendations for mitigation.