Cynthia Brooks
About Cynthia Brooks
Cynthia Brooks is a Senior Business Systems Analyst at CIBC, with extensive experience in business and support analysis across various companies.
Title and Current Role at CIBC
Cynthia Brooks serves as a Senior Business Systems Analyst at CIBC, a position she has held since 2015. In this role, she contributes significantly to the banking sector by analyzing business systems to enhance operational efficiency. Cynthia's expertise in business analysis helps the institution streamline processes and implement effective solutions.
Previous Role at CIBC
Before her current position, Cynthia Brooks was a Business Systems Analyst at CIBC from 2009. During her tenure, she developed strong skills in systems analysis and played a crucial role in the development and optimization of business processes. Her work during this period laid the foundation for her advancement to a senior role within the same organization.
Experience at Voice on the Go
Cynthia Brooks worked as a Business Analyst at Voice on the Go from 2005 to 2009. In this capacity, she was instrumental in understanding business needs and translating them into functional specifications. Her contributions ensured that the company's technological solutions aligned with user requirements, thereby enhancing overall service delivery.
Support Analyst at Fidelity National Information Services
From 1999 to 2005, Cynthia Brooks served as a Support Analyst at Fidelity National Information Services. This role involved providing crucial support and maintaining systems to ensure their smooth operation. Her ability to troubleshoot and resolve issues quickly made her an invaluable asset to the support team.
Educational Background at Brock University
Cynthia Brooks attended Brock University, where she studied Business and Mathematics, earning a Bachelor of Arts (BA) degree from 1990 to 1993. Her academic background provided her with a solid foundation in analytical thinking and problem-solving, elements that have been integral to her professional success.